Aisha’s two-year work anniversary called for a celebration, and she knew exactly what to order. In just a few taps on an ONDC Network-powered app, she ordered crispy samosas and the signature adrak chai from her favourite local café — a perfect way to mark the occasion with her team! With a ₹200 discount coupon applied, she placed the order. “Arriving in just 35 minutes” the app promised, just in time for their 5 PM team meeting. At 4:57 PM, her phone buzzed. The delivery partner was already at the reception to hand over the package.
Sandhya runs a small bakery, popular in her neighbourhood in Koramangala, Bengaluru. Known for her delicious pastries and artisanal breads, she had a loyal local customer base. However, her reach was limited to a 5 km radius, relying heavily on word of mouth. She wanted to build her online presence but when she enquired about the food apps in the market, she realised how much commission they charged; she would make no money! She faced tough competition from established outlets and struggled with costly delivery options.
Network facilitated 7.1 Million Orders in the month of February 2024; 244K Orders per Day in February 2024 ( + 46% Growth Vs January 2024)! Order growth and Repeats will not happen till customers experience a seamless buying experience sans business or integration errors from both Buyer and Seller Application. Defined as “Attempt to Confirm”, the metric is a reflection of seamless communication between Participants on the Network. It comes with Participants engaging with each other tirelessly to resolve issues.
Strong growth of the Network continues across Domains ONDC Network Orders for the month of March 2024 stood at 7.6 Million Orders (+38% vs February 2024). Orders on the ONDC Network are now getting delivered across 700+ Districts. The Network is enabling delivery of orders to all the 28 states and union territories, across Jammu & Kashmir, Ladakh, Arunachal Pradesh, Assam, Tamil Nadu and Kerala.
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